Privacy Policy – Alicante Like a Local

Alicante Like a Local is responsible for the processing of your personal data. We handle your data as confidentially and carefully as possible.

1. About Us

Alicante Like a Local – Monique Ruesink Address: Avda Pintor Perez Gil 2-40
03540 Playa San Juan, Alicante, Spain

Registered with the Spanish Chamber of Commerce as Agente Comercial – COLEGIADO NUM. 9960 NIF: ES X9623750K

Email: info@alicantelikealocal.com Website: https://www.alicantelikealocal.com

If you have any questions or would like to make a request, please contact us at info@alicantelikealocal.com .

2. Personal Data

Special and General Personal Data

Below is an overview of the personal data we process:

  • a) First and last name, city of residence
  • b) Email address
  • c) Information about your activity on our website

How We Obtain Your Data

We collect this data directly from you or through publicly available sources (such as social media).

How Long We Keep Your Data

We do not retain your personal data longer than strictly necessary:

  • Legal retention period for case records: 20 years (in line with Spanish health law, as of January 2020).
  • Quotes, invoices, and payment data: 8 years .
  • Data related to complaints: anonymized after each calendar year.
  • Upon request or in the event of death, personal data will be permanently deleted.

3. Data Security

Alicante Like a Local values your privacy and the protection of your personal data. All personal data is securely stored using appropriate technical and organizational measures to prevent unauthorized access or loss.

If you believe your data is not properly secured or suspect misuse, please contact us at info@alicantelikealocal.com .

4. Purposes of Processing

You may wonder why we process your personal data.
We process your data for the following purposes in line with GDPR regulations:

  • To process and send the eBook you ordered.
  • To handle payments and related administration.
  • To send newsletters if you are a client or have subscribed.
  • To contact you when necessary to provide our services.
  • To inform you about changes to our services and products.

Legitimate Interest

We only process personal data that is necessary to achieve our business purposes and legitimate interests. In such cases, we always balance Alicante Like a Local’s interests with your right to privacy before processing any data under this legal basis.

5. Sharing Personal Data with Third Parties

Alicante Like a Local does not sell your personal data to third parties. Data is only shared when necessary to execute our agreement with you or to comply with a legal obligation.

We have data processing agreements in place with all third-party service providers to ensure the same level of data protection and confidentiality.

Alicante Like a Local is committed to providing excellent service and continuously improves its expertise by participating in professional training, supervision, and intervision programs.

6. Your Rights

You have full control over how your personal data is processed.

If you have questions or comments, contact us at info@alicantelikealocal.com .

Access, Correction, or Deletion

You have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw your consent for data processing.
  • Object to our processing of your personal data.
  • Request data portability — meaning we can send your data to you or another organization upon request.

To submit a request, email us at info@alicantelikealocal.com .
To verify your identity, please attach a copy of your ID. For your privacy, black out your photo, MRZ (machine-readable zone), passport number, and national ID number.

We will respond as soon as possible, and no later than within four weeks.

If you are not satisfied with how we handle your data, you may file a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos) or your national data authority.

7. Cookies

To ensure our website functions properly, we use cookies.
A cookie is a small text file stored in your browser when you first visit our site. Cookies help our site work correctly and remember your preferences. They also allow us to improve the website’s performance and user experience.

You can find more information about cookies at: https://www.consuwijzer.nl/telecom-post/internet/privacy/uitleg-cookies

Disabling or Deleting Cookies

You can disable or delete cookies through your browser settings. You can also delete all previously stored information through your browser settings.

Google Analytics

We use Google Analytics to better understand how visitors use our website and to improve our services.
These analytical cookies are anonymized and retained for 50 months .

8. Changes

If necessary, this privacy policy may be updated. The most recent version will always be published on our website.
When applicable, we will inform you directly of significant changes.

Version: January 2022